Louis Herinckx, a specialist in 3D Visualisation and Graphic Design recruitment, shares what it’s like being a consultant at Solution.

Describe your career to date: 

Multifaceted – during my three years at Solution, I have worked across a number of divisions including interior Design, Architecture and Construction, allowing me to develop a rounded knowledge of London’s design and property arena. In turn this has allowed me to engage with Architects and Visualisers on a technical level, helping me pair talented individuals with some of the best Interior Design Studios, Architecture practices and Design houses in the UK and Abroad.

What do you do on a normal day?

On a typical day, I will get out of bed, sink a double espresso and cycle to the office in Shoreditch. Mornings are typically spent speaking with existing clients and candidates, making sure all are well looked after. At lunch time, I’ll usually sneak out of a yoga session and return for the afternoon to develop new business. This often leads to speaking with new contacts, and I will usually aim to meet these people for a beer or wine after work to introduce myself.

How do you plan your days?

Typically I put aside the last 30 mins of the day to plan the following day’s schedule, helping me segregate my diary for different tasks. These could be candidate interviews, client meetings, business development or undertaking an exclusive assignment on behalf of a client. No day is the same as the previous, and this job is frantic! It doesn’t matter how well you plan, you will never end up fully executing the day plan perfectly.

What do you enjoy most about working at Solution?

The stand-out benefit of working for Solution is the licence to attend as many industry events as you feel is necessary to make contacts and gain a better understanding of the industry you are operating in. For instance, I attended State of Art Academy, an architectural visualisation conference in Venice, where I met tons of talented 3D artists.

What challenges do you face on a daily basis?

The biggest challenge is walking out of the office in the evening knowing that you’ve completed all the tasks you set out to complete at the beginning of the day. Unexpected duties always arise, adding to the workload you initially anticipated. Managing your time exceptionally is quintessential to being a successful recruiter in any industry.

What is an interesting story about a client/candidate interaction you had?

I was once representing a very talented visualiser, who moved to the UK from Poland. I had him two interviews, one on a Thursday evening, and one on a Friday morning. After his interview on Thursday, I could not get hold of him, and mid morning on Friday I get a call from the second client company saying the candidate had turned up for his interview, they really liked him, but he seemed to have the flu. This wasn’t the case! The candidate was in fact at the pub until the early hours with the first company, who were trying to secure his services. It just goes to show, you never really know how an interview is going to play out. I’m glad to say the visualiser in question secured a job with the first company, and the hangover didn’t hinder his job search!

What do you think is the most important skill needed to do your job?

As well as time management, you have to have a thick skin. From the very start of your recruitment career, you are thrust into the role of middle man, and you have to act as the intermediary between clients and candidates. Because you act as a buffer between the two parties, you will often be told the brutal truth and have to transmit the message with a degree of political correctness. This isn’t always straightforward, and can be hugely frustrating, but nothing worth doing is easy!

What is the most difficult thing you have had to deal with in your role? How did you overcome it?

In this role, you have to always be conscious that you are selling a product, but the product is a human being, the most unpredictable and volatile product possible! Whether a candidate doesn’t turn up for an interview because their dog has swallowed a squash ball, or a client’s kid has ran into a wall and can’t meet you for a coffee, you have to always act in a professional manner and be conscious that real life happen! You just have to deal with it and move on.

Is there a client or candidate experience you are most proud of?

I was once dealing with a client who were actively growing their London office, and decided to hire two talented people through me. There was a third candidate in the mix, who applied for the role directly, but was slightly too junior for the requirement. Subsequently, the client in question introduced me to the third individual, and once we decided to work together to find him alternative options, he joined one of the most prestigious architectural firms in London. It just goes to show, if you offer a quality and thorough service to your candidates and clients, you will constantly be referred to good people who may be looking for their next career move.