A day in the life of – Dave Rowe
An insight into the role of a Consultant here at Solution in the words of Dave Rowe, specialist in Rail & London Underground Recruitment.
Describe your career to date:
What do you do on a normal day?
I usually get in nice and early, make a nice cup of tea(s) and then deal with the barrage of emails, including payroll, new applications, interviews to set up etc. Then it’s down to the business of canvassing for work, business development and also being reactive to new works that come in, as well as keeping on top of any existing worker situations and queries.
How do you plan your days?
Diary!!!! I’m old school so keeping that updated constantly is vital. Plan ahead!
What do you enjoy most about working at Solution?
Flexibility to put our own ideas into play. Good working environment. The incentives to do well and push on are great too!
What challenges do you face on a daily basis?
Running the Rail side is challenging as we have so much paperwork and legislations that we have to comply with. It is important to keep on top of this all the time and I am lucky to have great support on this side. Also, prioritising is very hard as one minute it can be quiet and then all of a sudden a number of roles can come in. Obviously you are trying to keep everyone happy and provide an equal service to all!
What is an interesting story about a client/candidate interaction you had?
When I first took over from my old boss, who was managing a freelance client base, I had to go and see one of his major clients (a client I thought I had no chance with). It was a bit intimidating but I think I showed keenness and helped him source 3 really good freelance senior quantity surveyors for a highways contract. We have since been in constant contact and he has used us at every company he has moved to. We have been on numerous social events and are now friends. This is a great example of building relationships and keeping in touch.
What do you think are the most important skills needed to do your job?
Being a nice person (gets you everywhere!), be organised, patient and have thick skin!
What is the most difficult thing you have had to deal with in your role? How did you overcome it?
People letting you down. The one thing I find difficult to deal with is when you get let down or rejected on an offer or interview by email (usually the night before) and not being given the chance to pick up the phone and talk about it. I deal with it by not using them again especially with freelance where it is so fast moving, and everyone knows everyone so you cannot take a risk with candidates that you cannot trust!
Is there a client or candidate experience you are most proud of?
To be honest, I wear my heart on my sleeve (which is not always a good thing – ask my colleagues) so when I help someone who really needs a job, for whatever reason, it feels great. I had a candidate who was desperate for a job and I rang him to go for interview straight away with no notice (when he was due to pick up his daughter at 5). He literally dropped everything, went straight there (a good drive away too), got the job and was so grateful as it helped him with his little ’un – so that’s good enough for me!